TATA Group
Performance Campaign2023

Love you 3000.

A year-round performance campaign that turned the most ignored channel in corporate communications — email — into the most-read one for TATA's employee shopping platform.

0%

Email Open Rate

vs. industry avg of 15%

0%

Click-Through Rate

Consistent across the year

0K

Monthly Users

Average website visitors

₹0Cr

Total Sales

Platform GMV generated

The Brief

Build brand awareness and drive sales for TATA's employee rewards platform — at scale.

TATA Shop, Share, Smile is an employee benefits platform serving the entire TATA group. The challenge was building awareness, expanding the user base, and driving consistent sales across a workforce spread across industries and geographies.

The key constraint: most employees actively avoid reading corporate emailers, relegating them to spam folders except for the first email of the day — the one that arrives when they're most receptive.

Client

TATA Group (TSSS Platform)

Scope

Performance Marketing · Email Strategy · Content · Community Building

Duration

Year-round · 52-week programme

Markets

Pan-India — TATA Group employees

Our Approach

Secure the first inbox position
every single morning.

The Outcome

₹3,203 crores in platform sales. From a channel everyone said was dead.

"Love you 3000" wasn't just a campaign tagline — it captured the scale of impact. By treating corporate email as a relationship channel rather than a broadcast medium, TATA TSSS achieved 86,000 monthly active users and ₹3,203 crores in GMV — all driven through the inbox.

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